Privacy Policy for Éclat des Mots

This Privacy Policy describes how Éclat des Mots ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process various types of personal data, depending on your interactions with us:

  • Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register for a course, fill out a contact form, subscribe to our newsletter, or participate in surveys. This may include your name, email address, phone number, physical address, date of birth, and payment information.
  • Usage Data: We automatically collect information about your interactions with our website, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how our site is used and improve user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services, including course registration and access to online learning platforms.
  • To process transactions and send you related information, including purchase confirmations and invoices.
  • To communicate with you, including responding to your inquiries, sending administrative information, and providing customer support.
  • To send you marketing and promotional communications about our services, offers, and news that we believe may be of interest to you (you can opt-out at any time).
  • To improve and personalize your experience on our website, including understanding how users interact with our content.
  • To monitor the effectiveness of our marketing campaigns.
  • To detect, prevent, and address technical issues and security incidents.
  • To comply with legal obligations and respond to lawful requests from public authorities.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, analytics, email delivery, and customer service. These providers are bound by confidentiality clauses and are only permitted to use your data for the specified purpose.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights concerning your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at contact@eclatdesmots.fr.

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: contact@eclatdesmots.fr
  • By phone: +33 1 89 70 85 22
  • By address: 28 avenue des Champs-Élysées, Floor 3, Paris, Île-de-France, 75008, France

Last updated: May 15, 2024